WP Engine Review


Web hosting is a critical part of the jigsaw when creating an online presence. If you fail to choose appropriately, you could be hurting your online business in the long run. Choosing the right web hosting for your site is akin to house-hunting; all things equal, it doesn’t make any sense renting an apartment in an area with security issues, or an area where it takes so much time for visitors to get to your house.

The same applies to web hosting – web hosts must offer your site security, fast loading times and robust servers that make your hosting experience seamless. This can be especially daunting for WP blogs and site owners whose sites generate loads of traffic. One of the options available to such people is WP engine. WP engine is a web hosting service provider for WP installations and plug-ins only. In this article, I shall be reviewing WP engine – the technicalities and non-technicalities, who it is for, and what you get for what price.

The Technicalities

In my experience using WP Engine to host some websites, here some of the things I loved about WP engine:

Simple to use panel and migration: Can you remember how you felt when you first logged into your cPanel? Well, the feeling is quite the opposite with WP engine panel, if cPanel felt overwhelming, this felt a little underwhelming – and for good reasons. The idea is to remove as many hassles from you and leave you to run your business. Moving my WP site was also a breeze.

Security: Security is a serious matter for all blogs and sites; thankfully, WP engine hosting has got you covered in this regard. With a “Proprietary adaptable intrusion detection and prevention system” to handle threats such as JS/SQL injection attacks and XML-RPC attacks, WP engine keeps your site safe. Additionally, WP engine hosting uses “multiple firewalls”, “network monitoring tools”, and “blocks identified IP addresses of spammers and hackers.”

Speed: With the use of features such as CDN (content delivery network), EverCache system, and the use of a front-end layer would boost the speed of your site. My WP site loading time cut into a third of what it was. Have your images and all kinds of media on your site? Then WP engine might be perfect for you.

A staging site: WP engine hosting allows site owners to test their sites before going live. You can make changes and see how it is before publishing it for the public.

WP engine backup:  WP engine backup ensures your site is backed up daily and also offers a one-click restore point should anything go wrong.

The non-technicalities

For starters, it is only a hosting platform for WP installation and plug-ins. Asides this, if you are running a WP blog/site and you are considering migrating, consider the following factors:

WP engine pricing: WP engine pricing is relatively more expensive than your regular shared server. Cost is always a relative factor for people; however, the deciding factor should be the state of your site. If you are just starting out, then it might be wise to start with a shared hosting. If traffic to the site increases, you can easily migrate your WP sites to a more robust managed WP hosting like WP Engine. You can check out their plans and see which fits your needs.

WP engine support: I must admit that the support was a tad underwhelming in my experience, and it seems the case was similar to others as well. However, the company responded in 2015 by hiring 50% more support staff and increasing access to engineers with more technical knowledge. There is less outrage about WP engine support these days when I have asked around.

WP engine mail: WP engine hosting doesn’t offer any mail hosting. So you cannot have an email that ends with your domain name. You can offset this with hosting your own email accounts. The WP engine mail fails can actually be a drawback for some people.

Last words

Despite the relative difference between WP engine pricing and other options available, WP engine hosting has been designed to power WP sites with loads of traffic in an easy and efficient way. If you are like me that always considers price, you can get extra two months when you pay for 1 year.

WP Engine Complaints

Every web hosting company have their fault(s).Over time, though, a pattern begins to crop up that perhaps points to a set of underlying problems that are peculiar. That can be said of WP engine as well; over time, there has been a sort of semblance with most of the complaints labeled against WP Engine, and this post looks to examine these complaints. Are the complaints real? How is WP engine dealing with the issues? All these are questions that will be answered shortly.

The Complaints

Overage Charges

Overage charges are the extra cost you get to pay when your site draws in more visitors than the monthly limit of your plan. For example, if the monthly visits limit for your site is 100k, and you get let’s say 150k visits, then you are a candidate for overage charges. Having said that, overage charges aren’t the problems at all – if you use more resources than you estimated you needed, you should pay for it. Pretty standard! The crux of the problem lies in how the numbers of visitors to your site are calculated. It is very normal with WordPress engine hosting to have a different visitor count than what Google analytics (GA) records.

In their explanation as the reason for this, they reckon GA does the following:

  • Discard visitors with Javascript disabled on their browsers
  • Consider only human visitors “that matter for Ad traffic”, and not bots
  • Reset IP addresses after every month

WP engine does the opposite of the highlighted points above. They count visitors with Javascript disabled – which is fair, consider bots – rightly so, but with a caveat, and resets IP addresses every day – which actually eats into the visitor count. The fact is that all of these are well detailed and documented on their help page and nobody can complain that they are hidden charges. However, the notion of counting every bot visit can cause overage charges to be bloated. A single bot can scan your site multiple times every month, and treating bots as humans is not customer-friendly.

Customer Support

An informed and prompt resolution of your queries can be the difference with customer support. When either half is unavailable, customer support is at best described as lacking. A lot of users have complained about the dwindling strengths and effectiveness of WP engine hosting support system. In their words, “The once wonderful, prompt and technical support has given way to late, shabby and textbook copy and paste responses.” For a time, WP hosting service like WP Engine didn’t have live-chat on their site.

Reduced Flexibility

Certain plug-ins that can offer your site different capabilities is not accepted on the WP engine hosting service. The motive behind this is to create a regulated environment, and improve security; it notwithstanding puts a cap on the creativity and flexibility of some users. Imagine migrating your site from another host, and only to find out that certain functions have suddenly stopped because WP engine forbids some plug-in. For example, the “Yet Another Related Post” is not enabled in WP engine hosting service and a host of other as well.


Putting perspective on the complaints can be tough, but let’s first begin with the words from one of the founders of the company in response to their floundering standards:

“We closed our Series C financing in January and immediately put it to work in hiring in the Support Team. We’ve increased the team by 50% since then. It’s very hard to hire quickly and yet maintain our standards of both attitude (culture) and aptitude (ability).” – Jason Cohen

The above statement is taken from the “Growth is Hard” article by Jason Cohen. Growth has been really tough on them. I remember what I learnt during a business analytics class, quick growth can have a negative impact on the cash flow of businesses.

Solutions and changes

I love business owners that take responsibility for their flops, and the folks at WP engine do exactly that. And this only bodes well for many users of their services. To that end, they have implemented changes to curtail complaints from their customers. These changes include:

  • Improved customer support; they have added more staff, added live chat to the site, and increased access to engineers for more serious technical issues
  • In 2015, they announced via their blog that they have removed bot traffic from overage charges.

Take Away

WordPress engine hosting service is a fast-growing company and at such would undergo occasional “growing pains”. It is their response to these pains that gives users confidence, and WP engine responds well each time.

WP Engine Coupon Code



Virtually everybody loves a freebie – at least the ones that I know. Throw in a quality product, and the freebie feels a lot sweeter. WP engine coupon codes afford user to get access to WP engine plans at a fraction of what the plans go for originally. There are many reasons for companies to create coupon codes, but they all center on marketing and enticing new users.  There are also a number of ways companies can go about creating coupon codes – a general coupon code, or channel specific coupon codes. We shall be examining all of these in this article, and also show you the latest WP engine coupon codes for WP engine hosting.

Before talking further about WordPress engine coupon codes, perhaps it will be beneficial to share the benefits of using WP engine hosting in the first place.

Benefits of WP engine hosting

Easy to use: In our review of WP engine hosting, we mentioned how easy it is to use, and how the panel you get is so much lighter on functions than the cPanel for regular shared hosting plans. And it is a result of the vision of the company; take the technical stuff off of the hands of businesses and individuals and ensure they can focus on their business – it is why they are called a “Managed WP host”. It is what makes them different.

Features: You have features like daily backups, a live staging area to preview your site before going live – whether new or after an edit, CDN (content delivery network), WPE SSL, malware scan, and other features that cover all your technical needs.

Customer Support: In our review we explained how things were a bit rocky  customer support, but I am glad to write that things have improved. They have added more support staff – as much as 50%, created a live chat for 24/7 access, and increased access to engineers for the more technical issues.

Uptime: While no hosting service can offer 100% uptime, anything above 99.9% is seen as a plus. For WP engine hosting, your site shouldn’t be down for a period more than 50 minutes in the whole year. And the way their server is arranged, hitches are never a general occurrence but specific to servers.

Speed and Performance: In our review, migrating to WP engine hosting reduced our page loading speed to a third of what it was. With features such as CDN, EverCache, and what the company calls “Secret Sauce”, your WP site speed and performance is assured.

So back to coupons…

Examples of WP engine coupons

33% off of the first three-month: Using this coupon code guarantees you a discount of 33% on any plan of your choice. And it is perhaps good for those still not sure about the platform – you can assess their service during this period, and make a concrete decision after the three months

20% off of your first payment (SPEEDUP): Using this coupon code gives you 20% off your first payment. If I might add, this coupon should be used if you want to pay for an annual plan- it makes more sense that way. You can save up to $500 on their business plan, and as much as $60 on a personal plan. However, the coupon is only valid for the personal, professional and business WordPress hosting plans.

Get Personal Plan at $4 per month (ARTOFBLOG): This plan only works for the personal plan, and for only three months – after which the price will be reverted to the regular $29 per month fee. You can save as much as $75 on your hosting in this period.

How to redeem your coupon code

Take the following steps to redeem your WP hosting coupon codes:

  • Visit the WP engine site and visit the “Pricing Page”
  • Select the plan the coupon code applies to; for example, if you want to use the $4 personal plan, select the “Personal Plan”
  • You will have to fill in your information in the sign-up form
  • Fill in the coupon code on the next page including your billing information. You account will be discontinued after seven days if you avoid filling your billing information.

And that is how to redeem your WP engine hosting coupon codes. We will continue to update the list of available coupon codes.